Anytime a new or existing customer signs on for a new product, we assign a dedicated Customer Relationship Manager to ensure our customers are fully trained on each product and all necessary customer data is imported into our products. It is important to us that our customers understand every feature and utilize all aspects of the product in order to reap the full benefits.
The most important value of our Implementation Consultants is our industry experience and how we share best practices with our customers. Our consultants guide our customers during the implementation process to ensure they set up their operations in the simplest most effective way to ensure they get the greatest value. It is not about features and functions it is about how to use our solutions.